Messages we send, messages we received

Unit Objective

In this unit you’ll focus on how people receive our messages…

In this unit we will explore how different individuals interpret the messages we send. What might be interpreted one way by one person could be taken differently by another, and it is essential to understand these dynamics when conveying important information. Knowing how people receive our messages can go a long way in helping us create strong, meaningful conversations as well as build relationships with those around us. Through looking at various strategies on communication, we can become better communicators and leave far less room for miscommunication and misunderstanding.

Misunderstanding what someone says can have far-reaching implications, from causing hurt feelings to disrupting important business negotiations. But why do people so often fail to comprehend one another? A key problem is that our language doesn’t always successfully bridge the gap between two people. What might be obvious to one person may be completely lost on someone else; accents and dialects obscure our meaning, colloquialisms and sarcasm require an extra effort for understanding, and unclear syntax or tone can hinder comprehension. All of which can lead to misunderstandings in communication and leave us scratching our heads wondering why we weren’t understood despite our clear explanation.

Is talking the same as communicating?

Do we say what we mean?

Does what we say mean the same to the listener?

Is responding to what is said right?
Would making a script be wise?
Should you consider the words and messages before they are heard?

Yes, considering the words and messages before they are heard is an important part of communication. It helps to ensure that the intended message is being sent in the way you intend it to be received. Taking time to consider the language and context when crafting a message can help ensure that your message comes across clearly.